Harriet Knight and Hannah Penn | Call To Action | A… | ...Gasp!
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16th July 2025

Harriet and Hannah

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This week we made difficult phone-calls to Ant & Dec, Torvill & Dean and, accidentally, the Neville Brothers, all in order to explain that the nation now has a new favourite double act – the joint chiefs of Pablo, Harriet Knight and Hannah Penn.

Not content with leading Pablo to the very top of the creative charts in agency land – scooping up the Global Campaign Indie of the Year award on two separate occasions – H&H have set about tearing up the dusty old rulebook for agency leadership (especially all those pages about being greedy and horrible). They’ve poured their considerable energies into actually delivering the kind of culture every agency pretends they have, and even launched the Pablo Living Wage, a £30,000 minimum salary for entry level roles that opens up the industry to people who are usually left on the side-lines. 

As well as turning Pablo into the creative, and cultural envy of agency world, Harriet and Hannah are also responsible for one of the most successful agency models around – earning a reputation for being superb to work with that translates into a barely believable 100% client retention rate. 

In an episode that puts us all in the uncomfortable position of listening to agency bosses who are actually likeable and amusing, we ponder everything from how agency cultures are created to the dynamics that make their partnership tick. 

This episode is proudly dedicated to Dan Watts.

Follow Hannah and Harriet on LinkedIn. 

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Timestamps

03:00 - Early Career Paths: Hannah's Journey
 

09:00 - Harriet's Background and Transition to Advertising
 

15:00 - The Importance of Diverse Experiences in Advertising
 

18:00 - Creative and Commercial Balance in Advertising
 

22:00 - How Harriet and Hannah Met
 

25:00 - The Dynamics of Their Partnership
 

29:00 - Legacy and Impact in the Advertising Industry

Guest's Reading List

Four Thousand Weeks

Oliver Burkeman

Cork Dork

Bianca Bosko

Super Communicators

Charles Duhigg

Other Guest Links

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